Training Manager (Oct 2009- Present)
Vickers & Nolan Enterprises
Leah Roehl currently plans, manages, and delivers instructor-led training for the Intelligence community. She is integral in the analysis phase when the scope, budget, resources, and schedule are determined for a project. During the design and development phases, she works closely with the Instructional Designer to ensure the training meets both the client’s requirements and VNE’s standards. Responsibilities include:
- Assist with business development opportunities.
- Prepare and submit quotes for training.
- Host a kick-off meeting at the onset of each new training task and complete the Training Data Sheet to communicate project specifics to all stakeholders.
- Liaison with the client to identify knowledge and performance deficiencies.
- Identify both internal and external Subject Matter Experts for assisting with training development and delivery.
- Identify both internal and/or external Trainers for the delivery of training.
- Track funding for scheduled training tasks.
- Coordinate the management of resources to achieve project completion.
- Develop standards of curriculum development and delivery for all training team members.
- Completed the Training Program Standard Operating Procedures (SOP)
- Completed the Training Program Documentation Style Guide
- Completed the Training Program Multimedia Style Guide
- Ensure integrity of development standards throughout the analysis, design, development of training.
- Ensure integrity of delivery throughout the implementation and evaluation of training.
- Prepare metrics for higher management.
- Prepare reporting for higher level management.
- Supervise the development of course materials.
- Review course content periodically for update.
- Ensure integrity of task analysis, training requirements, training hierarchies, instructional materials, and evaluation plans.
- Interact with customer and subject matter experts to ensure accuracy of instructional content.
- Host In-Progress Reviews (IPRs) throughout the project life-cycle to communicate status to all stakeholders.
- Develop and offer staff development workshops in areas including different instructional and assessment strategies, course development, pedagogically, and appropriate uses of technology.
- Conduct periodic reviews of training team members.
Project Manager (Jan 2001- Jan 2007)
L3 Communications (Titan Group)
- Maintained program and Project Officer schedule
- Coordinated briefs, presentations, meetings
- Managed SharePoint Website for team collaboration
- Reviewed and approved employee timecards
- Managed 10 government contracts. (Prepared proposals, estimates, reviewed invoices, etc.)
- Demonstrated problem resolution skills in all facets of program and employee management
- Created Program Configuration Management Plan
- Contributed to completion of Joint Services (Army, Air Force, Navy & Marines) Configuration Management Plan
- Performed all related Configuration Management tasks for Multi-Intelligence Program
- Utilized Microsoft Project application to track the tasking progress and completion of system hardware, software, training, documentation and testing
- Organized team meetings for the review of project status
- Website Developer for SharePoint website
- Served as Liaison between team members located on and off site to cement the project’s progression thru frequent and open communication and information sharing
- Consulted the various teams within the project in Computer Based Training development, Technical
Program Manager (Jan 2000- Jan 2001)
MCI Worldcom
- Managed 14+ personnel
- Granted an out of policy Promotion at 6 months from Team Lead to Program Manager of High Profile Project
- Coordinated the efforts to Transition more than 1000 sites across the country to Frame, ATM, and ISDN services
- Developed detailed training for new hires and team members
- Involved in the transition , testing and enhancement of our newly automated Order Tracking System
- Initiated daily fault isolation and troubleshooting procedures as well as reporting successful resolution
- Awarded 2 Certificates for resourcefulness and professionalism in a high stress environment.
Special Intelligence Communicator (Jan 1995- Jan 2000)
United States Marine Corps
- Installed, monitored and maintained communications operations in a tactical environment
- AN/MSC 63A Communications Central Facility System Manager
- Installed and maintained radio communication systems
- Installed and maintained satellite communication systems
- Supervised the effort to provide computer and network based assistance to over 1000 users through a help desk and ticket processing type environment.
- Created, maintained, and provided training on an elaborate Microsoft Access database that is utilized by over 500 users
